FAQ'S
PAYMENT : What forms of payment do you accept?
We accept payment from major credit/debit cards including VISA, MasterCard, Amex, Maestro, Maestro UK, Discover and American Express as well as Paypal & Apple Pay.
What is your returns policy?
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact@thespicegift.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at contact@thespicegift.com. To find out more take a look at our refunds policy https://thespicegift.com/policies/refund-policy
What packaging do you use for your herbs and spices?
Our herbs and spices come packaged in glass jars that are tightly sealed.
You mean to tell me all your products are handmade?
Yes all our gift boxes are handmade, from blending and infusing to carefully packaging with all the small little touches for the additional pleasure.
Do you ship internationally?
Thespicegift currently offers shipping to the UK, Europe and the USA.
What is your privacy policy?
You can find out privacy policy here https://thespicegift.com/policies/privacy-policy
OUR SPICES
Where do you get your spice blends from?
Thespicegift sources all its high quality herbs and spices from local and worldwide suppliers, and ground shortly before you open your jars, to ensure you have the best tasting and premium quality herbs and spices for your dishes.
Are your herbs and spices gluten free, vegetarian and vegan friendly?
Some of our ground spices might contain gluten, however all our spices are vegetarian and vegan friendly.
How should I store my herbs and spices?
Our Spices should be stored in a cool, dry place in our glass jars, away from any extreme temperatures or light, to avoid fading of colour or diminishing of flavour. We also recommend storing them as close to your cooking environment as possible for ease of use.
How long will my herbs and spices keep for?
Spices do not “spoil” as such but they can lose their flavour and colour over time. Generally unopened spices should last for 2 years. Once opened whole spices have a shelf life of around 1-2 years whilst ground spices will lose their flavour quicker with an average shelf life of 6-9 months for optimum flavour.
What are the best spices for seasoning chicken?
Curry powder, cumin, fennel seeds with lemongrass , chili flakes with ginger & garlic. Check out our spice gift sets for spices mixes to be used in chicken seasoning. Check out our spice gift sets to see or spice mixes that are great for seasoning chicken.
Are you looking for a steak rub for grilling?
Try our infused sea salt collection infused with herbs and spices and virgin olive oil to add moisture and seal the flavor. It's 8 different salt infusions that will be the only addition you need to add flavor to your steak. Check it out here
What do you recommend for fish seasoning?
Garlic & Chilli, Garlic & Parsley Sea Salt, Lemongrass and thyme, Garlic and Ginger.
What are the best spices for meat seasoning ?
Chili, Ginger, garlic, paprika, basil
What spices do you recommend for vegetables?
Curry Powder, Greek Seasoning, Harissa Spice Coarse, Pink Himalayan Sea Salt, Aleppo Pepper, Hummus Spice, Vegan Pesto, Garlic & Parsley Sea Salt.
Oil infusions
How long do I store the oil infusions before they expire?
Our infused oils are made using dried herbs which means they last longer. Store in the fridge or away in a cupboard for up to 3 months.
How do you use olive oil infusions?
Oil infusions can be used for drizzling over soups, meat , as a dip for good bread, you can also cook with them to add a foundational flavor to dishes.
What packaging do you use for your olive oil infusions?
We believe in using recyclable material in our packages and our infused oils come in cork stopped reusable bottles.
Snack boxes
Where do you source your peanuts?
Our nuts include almonds, cashews, peanuts, chickpeas, sultanas etc and are all outsourced locally and hand seasoned and roasted to add delicious flavor.
How do you store the snacks?
Store the snacks in a sealed container to maintain the flavor and freshness of the snacks.
Who do you recommend the snack boxes to?
They are the perfect snacks for anyone who has a savory tooth and enjoys savory snacks.
